Terms and Conditions

Last updated: August 2026

Joy Movement Studio — joymovementstudio.ch

These terms apply to every booking and purchase you make with Joy Movement Studio, Bahnhofstrasse 18, 8706 Meilen, Switzerland (the Studio), whether through our booking system, our website, or in person. By booking a class, buying a pass, or taking part in a class, you agree to these terms.

1. Bookings and account

To book a class you need an account with our booking system. You are responsible for keeping your details accurate and your login secure. A place is confirmed only once your booking shows as confirmed in the system. Classes have limited spaces and are allocated in the order they are booked.

2. Classes and passes

We offer single classes and class passes, and we run a regular list for clients who want a standing weekly place. The current classes, prices, and pass options are shown in our booking system and on our website. Prices are in Swiss francs and include VAT where applicable.

Passes are personal to you and cannot be shared or transferred unless we agree otherwise in writing.

3. Passes and their validity

We offer the following classes and passes. The current prices are always shown in our booking system.

Single class: valid for the class you book it for.

Welcome offer, three classes for the price of two: available to new clients only, once per person, and valid for one month from the date of first booking.

10 Class Pass: ten classes, valid for four months from the date of first booking. Well suited to attending about once a week.

20 Class Pass: twenty classes, valid for four months from the date of first booking. Well suited to attending about twice a week.

Any classes left unused when a pass expires are not refunded or carried over, unless we have agreed otherwise in writing, for example a holiday extension for clients on the regular list (see section 4).

4. Regular list

If you join our regular list, we reserve the same class place for you every week and keep your booking running continuously. Before your current pass is used up, we send you an invoice for the next pass, so your place is always held for you.

If you would prefer not to continue on the regular list, please let us know in advance, before your next pass is invoiced. Until you tell us, we assume you wish to keep your standing place.

For clients on the regular list, we extend the validity of your pass to cover holidays you tell us about in advance, so that time away does not use up classes you have paid for.

5.Payment

Payment is due at the time of booking or purchase, through the payment methods offered in our booking system. Your place is confirmed once payment is received. If a payment fails or is reversed, we may cancel the related booking.

6. Cancellations and changes by you

You may cancel or reschedule a class free of charge up to 24 hours before it starts. Your class or credit is then returned to your account.

If you cancel later than 24 hours before the class, or do not attend, the class or credit is used and is not returned.

Passes already paid for are non-refundable, except where Swiss law requires otherwise or where we agree an exception, for example on medical grounds with a certificate.

7. Changes and cancellations by the studio

We may occasionally need to change the schedule, change an instructor, or cancel a class, for example if too few people book or an instructor is unwell. If we cancel a class, we will let you know as early as we can and return the class or credit to your account, or offer you a place in another class. We are not responsible for other costs you may incur, such as travel.

8. Health, fitness, and participation at your own risk

Our classes are physical activity. By taking part you confirm that you are in good enough health to do so and that you have considered any medical advice relevant to you. Please tell your doctor before starting if you are pregnant, recovering from injury, or have any medical condition, and tell your instructor about anything that may affect your participation so that we can adapt where possible.

You take part in classes at your own risk. Please follow your instructor's guidance, work within your own limits, and stop if something does not feel right.

9. Mom and me Barre

In Mom and Me classes you remain responsible for your child at all times. Please keep your child safe and within your care throughout the class.

10. Liability

Participation in our classes involves physical activity and carries an inherent risk of injury. You take part at your own risk and are responsible for assessing your own fitness to participate, as described in Section 8. We recommend that you hold adequate accident and health insurance covering participation in physical exercise classes.

To the extent permitted by Swiss law, the Studio is liable for injury arising from your participation only where caused by our intent or gross negligence. Our instructors are trained to guide classes safely, and equipment is maintained with reasonable care; however, liability for slight negligence is excluded to the extent legally permitted.

We are not responsible for personal belongings brought onto our premises. Please look after your own items, as we cannot accept liability for items that are lost, damaged, or stolen, except where caused by our intent or gross negligence.

11. Conduct

Please treat instructors, other participants, and the space with respect, and follow the studio rules and any instructions given. We may decline or end participation where behaviour is unsafe or disrespectful to others.

12. Data protection

We handle your personal data in line with our Privacy Notice. Please read it to understand how we collect and use your data.

13. Changes to these terms

We may update these terms from time to time. The current version is always available in our booking system and on our website, with the date it was last updated shown at the top. The version in force when you make a booking applies to that booking.

14. Governing law

These terms are governed by Swiss law. The place of jurisdiction for any dispute is Meilen, Zurich, Switzerland, as far as the law allows.

Contact

Joy Movement Studio, Bahnhofstrasse 18, 8706 Meilen, Switzerland. Email: hello@joymovementstudio.ch.